Terms and Conditions

As a user of this Site, any other use of this information is prohibited. None of the information may be reproduced, republished or re-disseminated in any manner or form without the prior written consent of Giovane Cafe. To obtain such consent, please contact the Cafe directly for the information in which you are interested.

Online orders for next day delivery

Order online at www.giovanecafe.com before 3:00 pm of the business day before your delivery is required. You will receive an email to confirm your order within one hour.

Delivery

Delivery for orders over $30 will be complimentary while a $10 delivery charge will be applied for all orders within downtown Vancouver.
For deliveries outside downtown Vancouver, please contact us directly at 604 695 5501 for rates and availability.

Cancellations

Catering order cancellations must be done 24 hours prior to delivery by contacting us directly at 604 695 5501.
There are no cancellations on last minute catering orders (orders placed on the same day as the requested delivery).

Refunds/Returns

Giovane does not accept refunds or exchanges on any of our catering offerings.

Payment

We are happy to accept the following types of payment: Visa, MasterCard and American Express.

Privacy Policy

Giovane respects your privacy, and are committed to protecting your personal information.

What information we collect
Each time you place an order with Giovane, we collect the personal information required to fulfill your order. This information includes your name, phone number, address, and details of the Giovane products and services your ordering.

How its used
Your personal information is stored in our customer database. This is for us to learn how to serve you better in the future. We may occasionally call you to ask for feedback in an effort to ensure you are happy with the product and service you are receiving.

Removal of personal information
If you have any questions or concerns regarding our Privacy policy, or if you wish to have your information removed from our database, please contact us at 604 695 5501.